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Turwel Answers · Costs and quotes

What if the clinic changes the plan on the day?

It can happen, because an in-person examination can show things that photos and online consultations cannot. A change is not wrong in itself, but it should be explained clearly, given to you in writing with any new price, and agreed by you before treatment starts. You do not have to decide in a rush.

Last reviewed: · Written by Turwel

Why plans sometimes change

  • The examination, scans or tests show something that was not visible in photos
  • The clinician recommends a different approach after seeing you in person
  • For hair transplants, the donor area turns out to be different from the estimate
  • For dental treatment, a tooth needs more work than expected once it is examined

What to ask before agreeing to a change

  • What exactly has changed, and why?
  • What happens if I keep to the original plan, or have less treatment?
  • Does the price change, and what does the new price include?
  • Does the change affect how long I need to stay, or my aftercare?
  • Can I have the new plan and price in writing before I decide?

How to avoid surprises

Before you travel, ask the clinic which parts of the plan and quote could change after the in-person assessment, and how any change would be priced. A clear written quote makes it much easier to compare. See what a treatment quote should include.

When to be cautious

Be wary if you are pressed to accept a more expensive plan straight away, if the reason is not explained in a way you understand, or if the change is not put in writing. It is your decision, and it is reasonable to ask for time.

How Turwel helps

If the clinic proposes a change, you can contact us before you agree. We help you get a clear written explanation and the new price from the clinic, and make sure your questions are answered. The clinical decision stays with the clinician and with you.

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