Healthcare abroad should feel considered, not complicated.
Turwel is a UK-based advisory service that helps people plan medical treatment in Türkiye, from first questions to follow-up after returning home. We help you explore options, speak with partner providers and organise your journey. We are not a clinic and do not give medical advice. We start with a conversation, not a package.
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Someone should be looking at the whole journey.
Choosing healthcare in another country involves more than an appointment. There are providers to understand, questions to ask, travel details to organise and communication to maintain after you return home.
Our role is to make that process easier to navigate without stepping into the role of your doctor. In our own words: we don't sell treatments; we guide decisions.
What does Turwel do, and what does it not do?
Turwel supports the organisation and communication around healthcare journeys from the UK to Türkiye. We do not diagnose conditions, prescribe treatment, perform treatment or replace the independent clinical judgement of healthcare professionals, and we never promise treatment outcomes.
| Turwel does | Turwel does not |
|---|---|
| Talk through what you are considering and the questions worth asking | Give medical advice or decide whether a treatment is suitable for you |
| Introduce partner clinics and hospitals, and arrange online consultations where available | Carry out treatment or employ the clinicians who treat you |
| Coordinate accommodation, transfers and practical travel details | Sell fixed holiday packages or put you under time pressure |
| Stay in touch after you return and help keep communication with your provider moving | Promise or guarantee any result |
Clearer choices. Human support. Healthcare first.
- 01
Clarity before commitment
You should understand the proposed journey, who is involved and what questions still need answering before you decide.
- 02
Personal coordination
Your journey should reflect your treatment, circumstances and travel needs rather than a standard itinerary.
- 03
Healthcare comes first
Travel support sits around the healthcare plan, not the other way round. Recovery and clinical guidance shape the journey.
- 04
Connection after your return
If questions come up after you get home, we help keep communication open with the provider who treated you.
- 05
No pressure to decide
Contacting us does not commit you to anything. There are no time-limited offers.
- 06
Honest answers
If something is outside what we can help with, we will say so.
How does Turwel choose partner providers?
We work only with clinics and hospitals we have checked ourselves. Before we introduce a provider, we visit the clinic, review its certificates and quality documents, check the clinicians' professional backgrounds, and look at feedback from patients who have been treated there.
- We visit. We see the clinic in person before we work with it.
- We check documents. We review the clinic's certificates and quality documentation.
- We look at who treats you. We check the clinicians' CVs and professional backgrounds.
- We listen to patients. We look at feedback from patients the clinic has treated.
If you would like to know more about a provider we suggest, ask us. We will share what we know and help you get answers from the clinic directly.
Our offices
Phone: +44 7949 875777
Phone: +90 530 371 99 88 · WhatsApp
Email: info@turwel.com
About Turwel: common questions
Does Turwel provide medical treatment?
No. Medical assessment, advice and treatment are provided by the relevant healthcare professionals and providers. Turwel is an advisory and coordination service.
Does Turwel decide which treatment I should have?
No. We help you explore options and arrange provider conversations, but clinical recommendations and treatment decisions stay between you and your healthcare professional.
Where is Turwel based?
Turwel has an office in Milton Keynes in the United Kingdom and an office in Ataşehir, Istanbul, in Türkiye.
What happens after I return home?
Your provider should explain the follow-up for your treatment. Turwel helps keep communication with the provider moving when questions come up after your return.
Tell us what you're considering.
You do not need to have a clinic, city or dates decided. We can help you work out the next sensible step, with no fixed package and no pressure to proceed.
Or email info@turwel.com · UK +44 7949 875777